Role Name: Lead
Business Unit: DIS
Location: Chennai or Bangalore
Designation: Lead
Grade/ Job Level: JL3A
Job Code: DIS0604
Roles & Responsibilities/ Job Description
• Provide subject matter expertise and perspective on unique use cases and be able to convey enterprise architecture knowledge/experience regarding how ServiceNow can best interoperate and co-exist with other major enterprise systems of record and platforms
• Drive innovative business solutions and digital transformation
• Architect and develop innovative solutions in collaboration with a cross-functional team
• Consult with stakeholders to understand their business needs and pain points
• Document and present technical solutions
• Provide mentoring to colleagues in the organization
• Contribute to and help keep internal forums and asset libraries to enable innovation at scale
• Interact with the wider ServiceNow community as a thought leader on innovative ways to leverage ServiceNow.
Eligibility Criteria to Apply
8+ years of experience.
Technical Skills (Mandatory)
• 5+ years of experience as a ServiceNow Technical Lead
• 3+ years of experience architecting and delivering complex solutions across all workflows, on the ServiceNow Platform
• 2+ years of detailed subject matter expertise within multiple areas of specialization
• Experience facilitating client-facing workshops to successfully progress initiatives into the next phase of their lifecycle
• Fluency in third party integrations using web services, JDBC, and file-based parsers
• Functional comprehension of SQL and database concepts
• Fluency in JavaScript, HTML, and libraries/frameworks such as AngularJS and Bootstrap
• Ability to quickly understand new technology through instruction and self-training
• Strong people development skills, including coaching and mentoring for technical roles
• Strong written and verbal communication skills
• Travel Requirements: Occasional business travels requested
